Privacy policy.

Blosigen operates this website and supplies research-grade peptide compounds and laboratory materials strictly for laboratory research purposes. This policy explains what personal data we collect, why we collect it, and the choices you have. Full company and registration details are listed below.

When you create an account or place an order we collect your name, email address, shipping address, and payment details. Payment card data is handled entirely by our payment processor and is never stored on our servers.

We also collect data generated by your interaction with the site: pages visited, products viewed, search queries, and timestamps. This data is collected in aggregate and is used solely to improve the site experience. We do not build individual behavioural profiles for advertising purposes.

We process your personal data to fulfil orders, send order confirmations and shipping notifications, respond to customer service enquiries, and detect fraudulent transactions. These purposes are necessary to perform our contract with you.

With your explicit consent we may also send you occasional editorial emails — new formulation announcements, research digests, or protocol updates. You may withdraw this consent at any time via the unsubscribe link in any email or by writing to support@blosigen.com. Withdrawal does not affect the lawfulness of processing before withdrawal.

Payments are processed by third-party payment providers (such as card networks, Apple Pay, Google Pay, or PayPal). Your full card details are handled directly by these providers and are never stored on our servers.

We use strictly necessary cookies to maintain your session, remember your cart, and apply your region preference. These cannot be disabled without breaking core site functionality.

We do not deploy third-party advertising cookies or cross-site tracking pixels. If we add analytics cookies in the future we will update this section and request consent where required by applicable law. You may clear cookies at any time via your browser settings.

We share the minimum necessary data with service providers who act as data processors on our behalf: our payment processor, shipping carrier, transactional email provider, and hosting infrastructure. Each is bound by a data-processing agreement and may not use your data for their own purposes.

We do not sell, rent, or trade your personal data to any third party for marketing purposes. We may disclose data if required by law or in response to a valid court order, and will notify you where legally permitted to do so.

We keep order records for as long as required by accounting and tax legislation, and account data for as long as your account remains active. Data that is no longer needed is deleted or anonymised.

Depending on your jurisdiction you may have the right to access the personal data we hold about you, request corrections, request deletion, object to certain processing, or request a portable copy of your data. We will respond to verified requests within 30 days.

To exercise any of these rights, email support@blosigen.com from the address associated with your account. We may ask you to verify your identity before processing the request. We will not discriminate against you for exercising your privacy rights.

We apply appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS) and restricted access to order information.

We may update this policy from time to time. The date at the top of this page shows when it was last revised; material changes will be highlighted here.

Blosigen is the data controller for personal data collected through this site. If you have questions about this policy or a complaint about how we handle your data, contact us at support@blosigen.com.

If you are unsatisfied with our response you have the right to lodge a complaint with the relevant data-protection supervisory authority in your jurisdiction.